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Order Status

Satisfaction Guarantee
How do I place an order?
How do I check the status of my order?
How do I track my order?
How do I make a change to my order?

Your Satisfaction is Guaranteed

Teague Custom Marine Inc. has built its reputation on being the best company to buy high performance marine engines and components from. If you are not completely satisfied with the items you have purchased from Teague Custom Marine Inc., simply give us a call. Let’s talk about it. We can help with most of your problems. Or if there is a need for return, let us know which item(s) you would like to return. All returns are subject to a 15% restocking charge. Teague Custom Marine Inc. will only accept these returns within 30 days from the date of your invoice. Propellers, Mufflers, Electrical and used parts cannot be exchanged, refunded or returned. Let us know what you’d like to do, as we want you to be completely satisfied.

How do I place an order?

Teague Custom Marine Inc. has several methods for you to place an order - you can shop our online store, or call (661) 295-7000 and talk to an expert directly.

How do I check the status of my order?

You can call our Customer Service Dept. at (661) 295-7000 to get up-to-date order information. Please note the stock status of the items you ordered on your email order confirmation. Please understand that a delay may occur if your credit card was declined or for address verification if your billing address and shipping to address are not the same. For this reason it is important that you provide your correct phone number and e-mail address.

How do I track my order?

At the time of your order shipment, you will receive an email notification from UPS. This will confirm that the order is in transit and give an estimated delivery date. You may contact UPS for further shipment information. You can also call the Teague Custom Marine Inc. Customer Service Dept. at (661) 295-7000 to get your shipment tracking numbers. Please be sure to have your Order Number handy to expedite your request. Be sure to record your order number, as it will help with tracking or customer service.

How do I make a change to my order?

As orders are processed very quickly; making a change to your order cannot be guaranteed. Please call the Teague Custom Marine Inc. Customer Service Dept. at (661) 295-7000 if you need to change or cancel your order. We will do our best to accommodate your request.

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